Previous incidents
issues opening files and inquiry forms
Resolved Nov 26 at 09:07am PST
We have resolved the issue affecting access to files and inquiry forms. All files remain intact and should now open without any errors, including those previously impacted. We will continue to monitor the system to ensure everything remains stable.
2 previous updates
Some users unable to access projects
Resolved Nov 17 at 06:31am PST
The issue preventing some users from accessing their projects has been resolved. All projects are now accessible as usual, and we can confirm that no data was lost.
Thank you for your patience while we worked to fix this issue!
1 previous update
Resolved: Temporary Disruption to AI Features
Resolved Oct 27 at 12:59pm PDT
All AI features are now fully operational, and missing summaries have been restored.
If you still have missing project or meeting summaries, please contact our support team to request recovery.
1 previous update
Service Disruptions Due to Global Widespread Outage
Resolved Oct 20 at 03:47pm PDT
All of the affected services are back to normal, and the system is stable.
Thank you for your patience!
7 previous updates
Sending emails fails with an error message
Resolved Oct 05 at 08:29am PDT
Fixed: An error was shown when trying to send files. The issue has been identified and fixed; emails should be sent as usual now.
Emails that failed to be sent due to the issue will have to be manually sent again. Emails sent by automatic processes (as part of an automation, or timed email reminders) were not affected by this issue.
2 previous updates